TJ Maxx customer reviews? How is TJ Maxx rated on BBB, Yelp, Glassdoor, or Reddit?

Is TJ Maxx legit? How are TJ Maxx's customer reviews and ratings? Do people complain about TJ Maxx? Is TJ Maxx a scam?
TJ Maxx's customer service are rated: 4.0 - 1 ratings

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Knoji Staff
136
Posted Jul 12, 2018

Yelp

Generally, the feedback on TJ Maxx on Yelp has been positive. They've been rated at approximately 4 stars by customers on Yelp. It appears that users on Yelp who have experience with TJ Maxx locally are generally happy with TJ Maxx's customer service, and so have given them with positive reviews.

You can see TJ Maxx's Yelp reviews here.

Glassdoor

TJ Maxx has positive feedback and reviews on Glassdoor. Out of 2,464 ratings TJ Maxx has received a 4 star rating by employees and former employees. This indicates that TJ Maxx has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see TJ Maxx's Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned TJ Maxx about average to slightly below average ratings on Trustpilot. Consumers have posted 10 ratings on Trustpilot and given them roughly 3 stars. It appears that users on Trustpilot who have used TJ Maxx may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see TJ Maxx's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with TJ Maxx.

Generally, the feedback on TJ Maxx among Redditors has been negative. Most of the responses to this thread about TJ Maxx were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on TJ Maxx here.

Shopping tip: (November 18, 2018): Use promo code WELCM9V6MDGVJKN to save 10% off at tjmaxx.tjx.com — redeem it here. You can also view more TJ Maxx promo codes.

Amazon.com is also offering discounts on select TJ Maxx items on their website.

This user rated TJ Maxx's customer service: 4.0
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Rated 4.0 - 21 reviews

About TJ Maxx

TJ Maxx is a major department stores company operating the e-commerce site tjmaxx.tjx.com. TJ Maxx sells its products and services in the department stores vertical, offering discounts and promo codes to its customers infrequently. TJ Maxx has good ratings among shoppers on Knoji, with 21 ratings and an average rating of 4.0 stars. TJ Maxx scores well compared to other brands in the department stores industry, providing 9 e-commerce features to better serve its customers.

TJ Maxx's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
TJ Maxx offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
TJ Maxx offers free shipping on all qualifying orders. Get free delivery on your order from TJ Maxx, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that TJ Maxx may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
TJ Maxx accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
TJ Maxx accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that TJ Maxx may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that TJ Maxx may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
TJ Maxx supports a promo code box on their website. Check the TJ Maxx promo codes page for the latest coupon codes from TJ Maxx. Read full answer >>
Military Discounts:
Maybe
It appears that TJ Maxx may not offer military discounts currently. Read full answer >>
Senior Discounts:
Yes
TJ Maxx offers special pricing and coupons for senior citizens. Get freebies, special coupons, and save up to 30% on purchases for seniors at tjmaxx.tjx.com. See program details on their senior discounts page. Read full answer >>
Price Matching:
No
It appears that TJ Maxx may not offer price matching currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that TJ Maxx may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that TJ Maxx may not offer Cyber Monday ad currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
TJ Maxx offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that TJ Maxx may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Maybe
It appears that TJ Maxx may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that TJ Maxx may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that TJ Maxx may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that TJ Maxx may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that TJ Maxx may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that TJ Maxx may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that TJ Maxx may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that TJ Maxx may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
TJ Maxx offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features